Business
Focused
Technology

Requested Information

Print PDF

Listed below are sections with some examples of the type of information that we are requesting. Providing as much of this information as possible will allow us to not only make Onboarding a seamless process, but ensures that we have all the information needed to work side by side with vendors on your behalf.

Click here to download our spreadsheet to input all the of requested information. This spreadsheet has five sheets, one for each section of information. If you already have your own documentation in place you can submit your current files.

Please do not send the requested information via email. Instead we ask, once you have gathered everything, that you upload this confidential information securely.

Submit Information

COPIES OF SUPPORT CONTRACTS

Submit copies to the above secure link

Phone and internet bills, phone and internet contracts, copier contracts, support contracts for any line of business applications, contract for security camera company, etc.

Vendor Information

Submit copies to the above secure link

Email and website hosting information, licensing information for servers and Microsoft Office

Facility Information

Submit copies to the above secure link

Facility directory, emergency after-hours contact, site list, door access codes, company business hours, and floor plan if available.

Technology Information

Submit copies to the above secure link

Please feel free to send login credentials for the following devices if you have them; servers, firewall, router, copiers, security camera, etc. If you do not have that information, we will be happy to work directly with your incumbent to obtain those logins. It is not necessary to send passwords for employee workstations. 

BILLING DETAILS

Submit copies to the above secure link

Email address for invoices, email of additional contact to be copied on invoices, ACH form, copy of your tax exempt letter if applicable. Click here to download a copy of IT360’s W-9.

President, Transportation Company

Your technical support team has always been able to handle our needs quickly, efficiently, and patiently. We appreciate your timeliness and the hours you have saved us. It is great to know that we have people at IT360 capable to provide solutions to our problems.

President, Transportation Company

Recent
Technology News

IT 360 News
Threats and Infrastructure

From Arctic Wolf SUMMARY On February 7, 2024, CISA issued an advisory detailing their discoveries concerning state-sponsored cyber actors linked to the People’s Republic of China (PRC). Notably, the PRC-affiliated threat actor, Volt Typhoon, is actively engaged in efforts to infiltrate IT networks, with the potential aim of launching cyberattacks on vital U.S. infrastructure in […]

Read more
IT 360 News
Multi-Factor Authentication

By Cybersecurity & Infrastructure Security Agency OVERVIEW Multi-factor authentication (MFA) is a layered approach to securing physical and logical access where a system requires a user to present a combination of two or more different authenticators to verify a user’s identity for login. MFA increases security because even if one authenticator becomes compromised, unauthorized users […]

Read more