As a preventive measure, we take the time before a problem occurs to interpret your environment. We are careful to understand your specific software and hardware requirements and how it all works together to accomplish your goals. This offers flexibility and ensures confidence that we are able to provide effective 24/7 support.


The proactive solutions we provide include:

360Assist & 360TotalCare
IT360 provides affordable proactive IT management and support in a range of services to keep your computer systems up, your people productive and the business on track. It is not just about monitoring to let you know that something is wrong or remote access to your systems to troubleshoot issues. It’s about a proactive, preventative approach to keeping your systems up, running and available.

360 Backup/Disaster Recovery (Included in 360TotalCare / Add-on to 360Assist)
Real-time automated disk backup, disk imaging, file level backup and bare‐metal restore for Microsoft Windows servers and workstations. This backup offers an image of the entire system state, including operating system, user settings, applications and data.

360ServerProtection & 360ServerProtection+ (Add-on to 360TotalCare / Not available with 360Assist)
Comprehensive disk-based solution with near real time backups - as often as every 15 minutes - that captures data as it changes. What sets this solution apart is that it includes a standby server which allows you to recover from server crashes or data loss in minutes, not hours or days.